Last week I had friends visiting from Brazil with a mission: to buy a sub woofer for my friend's new apartment. So we went on what became an afternoon trip to a few electronics stores. My friend knew exactly what he wanted, so I thought it was going to be fast. At 8pm when our journey ended , I knew everything one could know about sub woofers.
First, we stopped at one of a large store where a kind gentleman helped us and answered a few questions we had. The store did not carry the brand we were looking for, but he made a strong recommendation for another brand.
My friend wanted to visit Sound World, a hi end home theater boutique, which my husband had found on the internet. Mr. Viet Tran, what a gentleman! He was right, his store is hi end! Completely out of our budget, but certainly exactly our dream! He did not bother when we told him what he was showing us was way above our interest. He spend at least an hour sharing all his expertise. He is extremely knowledgeable and professional. There, we heard the purest sounds we had ever heard before. Then, he recommended us going to Sara International and talk to his friend Mr. Aaron McAllister who carried the brand we had decided to get. He called the store to see if he was there and if they had the item and even printed a directions map!
Mr. McAllister was as knowledgeable and kind as Mr. Tran and also spent over one hour explaining facts and demonstrating technical details we would never get at the big stores. His price was competitive, but his costumer service wasn't. Well, I mean we would never get better customer service, unless we are talking about Sound World!
So if you leave in the Houston area and need a custom home theater you know where to go, if you leave away, you will have to give them a call. I am positive they will help wherever you are!
Mr. Viet Tran - Sound World
Mr. Aaron McAllister - Sara International
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